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Alicia

  • Alicia

    1 week
    Rating: 1 out of 5
    verified customer

    Dissatisfied

    I am unfortunately very dissatisfied with this purchase, bought two packs of the color vanilla mocha 618 as I wanted to try becoming a brunette, but not with a permanent hair dye. Two packs were just right for my thick hair that goes down to my bust. On my completely uncolored, quite light hair, the dye did not take well at all. I ended up with a very dark root and an uneven result unfortunately. Not recommended

    Translated from swedish

    1 product in post Dissatisfied
    308 views

    • Tilda

      Customer service at Lyko
      6 days
      Hey Alicia 😊 But oh how sad to hear that you weren't satisfied with your Vanilla Mocha! 💔 We really understand the feeling when the color doesn't quite deliver what you hoped for – especially when stepping outside your comfort zone to try something new. Toners can sometimes behave a bit tricky depending on hair type, previous dye jobs, and how the hair takes pigment. I want to recommend our hair color test so they can guide you completely based on your preferences 👉🏻 lyko.com/sv/beauty-scan/harfargstestet Take care! 🌞

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