I was a bit interested in this, but when you read the reviews, it’s a complete stop. And there are 2 long very constructive reviews given a week ago. They haven’t received a response. When a product gets such negative feedback, you have to be on top of it and respond immediately. So now you can explain or address it. The negatives now have the chance to tell what they think about your products when contacted. And a sour customer who has been ignored for a week has definitely talked behind the scenes.
And there are still customers who were honest, took notes, and took the time to make you aware of the experience.
I also get the feeling in recent years that there is tiredness, disinterest at your office. This after discussing Lyko with friends. I myself don’t buy as much from you anymore either.
Have you gotten tired, cut down on staff, had delivery problems, new management or what!?