Charlotta

  • The post was made 5 months

    App?

    Do you have to use the app to use the device?
    1 product in post App?
    201 views
    • The user's roll: Customer service at Lyko. The comment was made 4 months
      Hey Charlotta! 👋 I can see that you need the app to unlock and activate your device, so yes, we would say that. 🥰🙏 Hope you like it if you try it!
  • The post was made 7 months
    Rating: 1 out of 5
    verified customer

    The pump doesn't work.

    When you pressed the pump, no foam came out, but the liquid ran down the bottle and over my entire table. Impossible to use. Had to go in the trash.
    1 product in post The pump doesn't work.
    472 views
    • The user's roll: Customer service at Lyko. The comment was made 7 months
      Hello there Charlotta 🤗 It sounds like you received a Monday product, so unfortunate! Such a shame that you already threw it away. In the future, think about saving the product if something is wrong with it, then register a complaint request via my pages so we have a chance to help you further 🙏🤍
  • The post was made 8 months
    Rating: 1 out of 5

    Bad hair!

    I don't understand anything, my hair became dry and broke off because it couldn't be combed out.
    1 product in post Bad hair!
    1066 views
    • The user's roll: Customer service at Lyko. The comment was made 8 months
      Hey hey Charlotta! 👋😀 But oh, how sad to hear that your hair isn't doing well after using the product🙈🤍 Hair is so unique, and different products can react in different ways depending on hair type. Have you tried your hair test on the website? It can help you find products that suit your hair and its needs! 💇‍♀️✨ lyko.com/sv/beauty-scan/hartestet Hope your hair recovers quickly! Feel free to come back if you need further help 💕 Take care 🤸🏻🌟
Customer service