Natalia
- The post was made 4 daysRating: 1 out of 5verified customer
Sending package with wrong products.
Ordered this product along with others. The first time I got two completely different products. I called your customer service and the girl I spoke with promised to resolve it. I received a new package, but then I only got two out of three products, and this product was missing. Very disappointing, and this is unfortunately not the first time this has happened at Lyko. I would appreciate it if you could look into this and get back to me with a solution.1 product in post Sending package with wrong products.3341 views- The user's roll: Customer service at Lyko. The comment was made 2 daysHi Natalia 👋✨ Thank you for sharing your experience, and I'm sorry to hear that there have been issues with your latest order ❤️ If you haven't already been in touch with us, I recommend reaching out to our customer service today via chat or phone, and we'll take a look at this 🥰