Pernille

  • The post was made 4 days
    Rating: 1 out of 5
    verified customer

    Damaged

    I actually bought three pieces and was happy with that. But when I received them, the handle on one was damaged. It couldn't be attached. I had to glue it together myself. I sent an email to lyko, got no response. Sent it back and got a reply that it was just to attach it myself. But it's disappointing to pay so much when you actually buy three and get one that isn't 100% since this was supposed to be Christmas gifts. Very disappointed with lyko.
    1 product in post Damaged
    988 views
    • The user's roll: Customer service at Lyko. The comment was made 2 days
      Hi Pernille! I understand what you mean, and I have gone through the email correspondence you had with us. I see that we have given you a compensation for the one handle being broken. Hope you will be happy with the lovely products 💫
Customer service