Antonina
- The post was made 1 weekRating: 3 out of 5verified customer
Smell too strong
Too strong smell even with little spray1 product in post Smell too strong54 views - The post was made 7 monthsRating: 1 out of 5
I tried to order IMMEDIATELY when it was out
The app couldn't open at all and there was technical issues and mistakes and when I finally managed to add 11:03, it was sold out 👏🏻🤬 Why doing such a boxes if they're impossible to buy???1 product in post I tried to order IMMEDIATELY when it was out416 views- The user's roll: Customer service at Lyko. The comment was made 7 monthsWow, what a rush it was! This box was available in a limited edition (about 1400 pcs.), and when it was released, over 5000 eager shoppers were ready at the digital lock! The high demand caused the site to temporarily wobble for some, but the box still disappeared at record speed. I really understand that it feels disappointing if you were on time but still missed it. But keep an eye out – more exciting releases are coming up! 💖
- The post was made 7 months
Is it normal???
I tried to order from the first minute it came to stock, your had the problem with app it stopped work completely, then I couldn't add to cart because "mistake" and when I finally did it say I can't buy. Then in a minute turned out it's out of stock. How to buy the product if it's impossible??? Or is it for choosed one people?1 product in post Is it normal???707 views- The user's roll: Customer service at Lyko. The comment was made 7 monthsHi Antonia! 👋 This box was made in a limited edition and at the time of the launch, there were so many happy shoppers hanging on the digital lock! Due to the enormous pressure, the site temporarily slowed down for some visitors and it got sold out at record speed. 🥳 I can understand your disappointment that you didn't manage to get your hands on a piece, even though you were ‘on time’. It was a really lovely mix of must haves that had been put together this time. I'd also like to mention that we won't be getting any more in stock (unless someone decides to cancel or return of course, then they could possibly turn up again). Wishing you a great week (despite the somewhat boring start with this) 💖