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• Ida

  1 week

  verified customer

  Stay away

  The concept is smart, takes up little space when traveling. The shampoo and conditioner do nothing special, but the serum! Fytterakkern for a crap product, I thought my hair was ruined. The consistency is thin and a bit oily, and while I was massaging it in, I felt that something was wrong. But I gave it a chance and tried to blow-dry my hair dry since I was short on time. It didn't get dry, it got oily and flat. Looked like I hadn't washed my hair in weeks. I've washed my hair three times now but still feel the oil when I touch it, it just won't come out! Soon I think I'll have to use Zalo. I've never experienced anything like this before.

  Translated from norwegian
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  • Sunniva

    Customer service at Lyko

    1 week

    Hi Ida 🌞 Thank you for sharing your experience 🌸 So sorry to hear that the serum didn't meet your expectations. The product contains a high percentage of nourishing oils, which provides intense nourishment, but it can definitely feel too heavy if too much is used, especially on fine or slightly oily hair types. We recommend starting with a very small amount (often less than you think is necessary), and then building up as needed. It's also important that the product is evenly distributed in the lengths – and completely avoided at the scalp – to prevent a greasy or heavy feeling. If you still find that your hair is oily after several washes, a clarifying shampoo can help remove any product residue completely. Thank you again for the feedback – it is valuable for both us and the manufacturer. 💛

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