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• Andrea

  11 hours

  verified customer

  Not as expected

  I thought these would be a bit thicker and not SO stretchy. I have very thick hair, so I've already ruined a few of these elastics..

  Translated from norwegian

  1 product in post Not as expected
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  1 comment

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  • Stine

    Customer service at Lyko

    2 hours

    Hi 🌸 Thank you for sharing your experience with us! We understand that it can be disappointing when the product doesn't quite meet expectations. We understand that you were hoping that By Lyko Hair Ties would be a bit thicker, especially when you have thick hair, and we are sorry that they haven't held up as well as you wanted. Hair ties can definitely be challenging to find the right type for different hair types, and we really appreciate you sharing your feedback – it helps both us and other customers make informed choices. Thank you so much for taking the time to let us know🥰

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• mille.jensen

  3 weeks

  verified customer

  Not the same as in the picture

  I ordered these, but when I got them in the mail, they were thick and small, not thin like in the picture.

  Translated from norwegian

  1 product in post Not the same as in the picture
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  1 comment

  543 views

  • Frida

    Customer service at Lyko

    2 weeks

    Hi Mille 😍 It seems like you received the wrong product! Please send us a picture at kundesenter@lyko.no, with what you received, and we will look into this ✨💪 Wishing you a great day ahead!💌

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