My pages

My PagesMy informationOrder HistoryFavoritesMonitored productsClub LykoMy bookingsEmail & Text Messages

Lyko Community

Lyko CommunityNotifications

Alice

  • Alice

    The post was made 1 week
    Rating: 1 out of 5
    verified customer

    dries out quickly

    lasts long but the pen itself dries out after just one use, disappointing when it costs 150kr, you expect more. (I bought 2 that I stored upside down without)
    1 product in post dries out quickly
    702 views

    • Tilda

      The user's roll: Customer service at Lyko. The comment was made 1 week
      Hey Alice! 😃👋🏻 Thank you for sharing your experience! This shouldn't happen, especially not after just one application 💕 Please try to make sure the cap clicks back on properly after use and store the pen horizontally or with the tip down. If it still feels dry, please submit a request via My Pages or the Lyko app so we can assist you further. Please include clear pictures and the batch number from the packaging 💫 Have a great day! 😊

  • Alice

    The post was made 7 months

    how big?

    how many ml is each? best regards
    1 product in post how big?
    215 views

    • Angelica

      The user's roll: Customer service at Lyko. The comment was made 7 months
      Hi Alice 👋 It looks like there are 25ml in each tube 😍 Take care!

  • Alice

    The post was made 1 years
    Rating: 1 out of 5
    verified customer

    Incredibly bad

    I bought these brushes because I heard a lot of good things about them and thought it was time to move on from my old Real Techniques brushes that I've had for several years. I'm really disappointed. No matter what I do, my makeup gets patchy with these brushes. I've tried several different methods, and it continues to be patchy. Really disappointed since they are relatively expensive and I've heard good things about them.
    1 product in post Incredibly bad
    3877 views

    • Maja

      The user's roll: Customer service at Lyko. The comment was made 1 years
      Hey Alice! 🤗 Thank you so much for your review ✨ So typical that it wasn't a home run this time. A tip if the result is patchy is to try to work the product into the brush before applying. For liquid products, you can also try putting the product on the back of your hand and then working it into the brush before applying it to the skin. Hope this can give a better result! 🥰🤞 Have a really nice and lovely day! 🌞
      2 likes
Customer service