andzelikawa

  • The post was made 1 years
    Rating: 1 out of 5
    verified customer

    Order cancelled

    Orders was cancelled 4 hours after order confirmation
    1 product in post Order cancelled
    4714 views
    • The user's roll: Customer service at Lyko. The comment was made 1 years
      Hello 🤍 I understand that everyone noticed the site went down during the launch of the highly anticipated Lyko Lovables K-Beauty Gems. So typical! (Not only your worst nightmare but also OUR worst nightmare) It sold out faster than fast, and on top of that, we managed to oversell after it went out of stock due to the technical issues that arose. I fully understand the disappointment; many of us missed out (🙋‍♀️). Lovables are only made in a limited edition, that's a fact – with that said, there won't be more of this box popping up. But hey, we've had magical boxes before, and we will have magical boxes in the future 🤍 PS. Even though I'm doing a copy/paste of this message for all of you (I don't really have any other answer to give), you should know that I've read all the comments 💕 DS
Customer service