Anni

  • 8 months
    Rating: 1 out of 5
    verified customer

    Nonexistent

    Really bad, doesn't even properly remove water-soluble makeup, not at all for waterproof.
    1 product in post Nonexistent
    144 views
    • Former employee
      8 months
      Hey Anni, I’m so sorry to hear about your experience! It’s true that one product doesn’t suit everyone 🤭 This makeup remover is designed to be quite gentle, so it might be that removing waterproof makeup requires a slightly stronger product. To ensure the best user experience, I would also suggest dosing the product as sparingly as possible (to minimize how much stays on the skin and thus irritation) and gently pressing a cotton pad soaked in the product against the eye for as long as possible, so the makeup comes off more easily 🧖‍♀️ Here’s an alternative product recommendation from Xlash: lyko.com/en/makeup/cleansing/eye-makeup-removers/xlash-caring-eyes-waterproof-make-up-remover-100-ml Have a lovely day!
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