Annika
- 6 monthsRating: 1 out of 5
Allergic
Received a product sample of this and a serum from the same brand. Woke up a few hours later with a tomato-red and burning face. It itched and burned a lot. After two days, I am still not restored.Translated from swedish
1 product in post Allergic192 views- Customer service at Lyko6 monthsHi Annika Thank you for reaching out and sharing your experience with us. I’m really sorry that the product caused such a strong reaction – I understand how uncomfortable that is. All of our products and samples are carefully tested to be safe, but we know that skin can react differently depending on individual sensitivity. To avoid such situations, we always recommend doing a patch test before using a new product for the first time, especially if the skin is sensitive. A patch test means applying a small amount of the product to the inside of your wrist or behind your ear and waiting 24–48 hours to see if any reaction occurs. Most of the time, it usually goes away on its own, in the meantime, you should be a bit careful with products on your face. I hope you feel restored soon. Wishing you a nice day ☀️
to leave a comment