Emelie

  • Emelie

    has uploaded a new cover image
    The post was made 10 months
    5 views
  • Emelie

    has uploaded a new profile image
    The post was made 10 months
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  • The post was made 10 months

    Strange scent?

    Hi, I just bought this product because I've heard so many good things about it - but I find that it has a very strange scent, I can only compare it to metal..? Since I've never tried it before, I don't know how it's supposed to smell, did I get a bad one or do you think it's supposed to smell this way?
    1 product in post Strange scent?
    1341 views
    • The user's roll: Customer service at Lyko. The comment was made 10 months
      Hi Emelie! I understand This product contains BHA and AHA acid and it may have a slightly strange metallic smell. But if you feel that there is something wrong with the product, you can of course make a complaint about it Go to lyko.com/en or use our app and follow the steps below: Log in to your account Click on the icon MY PAGES Then select Order history (lyko.com/en/my-pages/order-history) Click on the current order number for the items you want to complain about Click on the icon COMPLAIN Fill in the quantity and reason for the complaint in the text box under the selected product Choose from the dropdown how you would like to be compensated for an approved complaint Confirm by clicking SEND (You will receive feedback within 24 hours) Take care! ✨
      2 likes

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