Cassandra

  • 2 months

    Protective film?

    Should there be protective plastic/film on the product? I just opened this one and there was nothing🤔

    Translated from swedish

    1 product in post Protective film?
    635 views
    • Customer service at Lyko
      2 months
      Hello there Cassandra! 👋🥰 We do not plastic wrap or seal products that are delivered without protective sealing. We sell them exactly as they arrive to us from the supplier, and this particular packaging does not have any sealing📦 We conduct thorough checks of all goods, both when they arrive at our warehouse, when they are picked and packed for delivery, and also when returns are handled. We want to assure you that quality and authenticity are always our highest priority🙌 Take care!

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