Hi!
We’re truly sorry to hear about your experience, and thank you for giving the product such a long and fair try. We understand how frustrating it must feel, especially after using it for months and not seeing improvement.
The Density Conditioner is silicone-free and formulated to support the scalp and strengthen the hair over time. However, it should never leave the hair feeling extremely dry or worsen scalp discomfort.
It sounds like this formula simply wasn’t the right match for your hair’s current needs, especially if it’s very dry or sensitized. Please feel free to reach out to us directly, we’d truly like to help guide you toward something better suited for you 💛
Thank you again for sharing your honest feedback.