My pages

My PagesMy informationOrder HistoryFavoritesMonitored productsClub LykoMy bookingsEmail & Text Messages

Lyko Community

Lyko CommunityNotifications

Darja

  • Darja

    6 months
    12 views
    to leave a comment

  • Darja

    6 months
    Rating: 1 out of 5

    Weird sponge in the stick!

    This is the first time I’m ordering from Lyko and also the first time I’m trying The Ordinary products. I’ve heard a lot of good things about the brand, so I had relatively high expectations! I was super satisfied UNTIL I opened the caffeine solution. In the stick, there was a huge sponge(?), the consistency in the bottle was also super thick and smelly. You DO NOT want to put this on your face… Do not recommend… Does it have to be like this, Lyko? Regards, dissatisfied customer

    Translated from swedish

    1 product in post Weird sponge in the stick!
    2508 views

    • Angelica

      Customer service at Lyko
      6 months
      Hi Darja But oh, that didn't look good at all! I would recommend that you file a complaint through your order history ➡ the current order number ➡ to complain. That way we get a chance to take a closer look at your product 🕵️‍♀️🤖 Take care!

    to leave a comment

  • Darja

    6 months
    10 views
    to leave a comment

  • Darja

    6 months
    9 views
    to leave a comment

  • Darja

    6 months

    Weird sponge in the stick!

    This is the first time I’m ordering from Lyko and also the first time I’m trying The Ordinary products. I’ve heard a lot of good things about the brand, so I had relatively high expectations! I was super satisfied UNTIL I opened the caffeine solution. In the stick, there was a huge sponge(?), the consistency in the bottle was also super thick and smelly. You DO NOT want to put this on your face… Do not recommend… Is it supposed to be like this, Lyko? Regards, dissatisfied customer

    Translated from swedish

    1 product in post Weird sponge in the stick!
    880 views

    • Violet

      6 months
      it's annoying! Contact Lyko customer service and they can help you.

    to leave a comment
Customer service