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Darja

  • Darja

    has uploaded a new cover image
    The post was made 10 months
    12 views

  • Darja

    The post was made 10 months
    Rating: 1 out of 5

    Weird sponge in the stick!

    This is the first time I’m ordering from Lyko and also the first time I’m trying The Ordinary products. I’ve heard a lot of good things about the brand, so I had relatively high expectations! I was super satisfied UNTIL I opened the caffeine solution. In the stick, there was a huge sponge(?), the consistency in the bottle was also super thick and smelly. You DO NOT want to put this on your face… Do not recommend… Does it have to be like this, Lyko? Regards, dissatisfied customer
    1 product in post Weird sponge in the stick!
    2532 views

    • Angelica

      The user's roll: Customer service at Lyko. The comment was made 10 months
      Hi Darja But oh, that didn't look good at all! I would recommend that you file a complaint through your order history ➡ the current order number ➡ to complain. That way we get a chance to take a closer look at your product 🕵️‍♀️🤖 Take care!
      1 likes

  • Darja

    has uploaded a new profile image
    The post was made 10 months
    10 views

  • Darja

    has uploaded a new profile image
    The post was made 10 months
    9 views

  • Darja

    The post was made 10 months

    Weird sponge in the stick!

    This is the first time I’m ordering from Lyko and also the first time I’m trying The Ordinary products. I’ve heard a lot of good things about the brand, so I had relatively high expectations! I was super satisfied UNTIL I opened the caffeine solution. In the stick, there was a huge sponge(?), the consistency in the bottle was also super thick and smelly. You DO NOT want to put this on your face… Do not recommend… Is it supposed to be like this, Lyko? Regards, dissatisfied customer
    1 product in post Weird sponge in the stick!
    886 views

    • Violet

      The comment was made 10 months
      it's annoying! Contact Lyko customer service and they can help you.
Customer service