Denise

  • The post was made 1 month

    Father's Day

    Gave this as a Father's Day gift, the handle broke immediately, haven't asked him to go through the contents yet but hope all bags are included. However, Lyko's service was super last year when there were missing compartments in my female calendar. Waiting to see now, though very disappointed that the handle didn't hold its function..
    1 product in post Father's Day
    1930 views
    • The user's roll: Customer service at Lyko. The comment was made 4 weeks
      Hello!😃 That doesn't sound good at all! We would really like you to register a complaint on your account so that our complaints department can take a closer look at it. Go to lyko.com/en or use our app and follow the steps below👇 Log in to your accountClick on the icon MY PAGESThen select Order History (lyko.com/en/my-pages/order-history)Click on the current order number for the items you want to complain aboutClick on the icon COMPLAINFill in the quantity and reason for the complaint in the text box under the selected product (To speed up the complaint handling, you can upload a picture)Select from the dropdown how you would like to be compensated for an approved complaintConfirm by clicking SEND (You will receive feedback within 24 hours 💌) Take care!😃
Customer service