Line
- The post was made 1 weekRating: 2 out of 5
Smells sour
Got this in the Gold Digger lovables box, but it smells sour and weird. Is it supposed to smell like this? I've used it a few times anyway, but it smells very unpleasant. It has a short date, but hasn't expired yet. Produced in November 2022, so it expires in November. As far as I remember, it was sealed, so it probably hasn't been opened before either. But it's disappointing to pay so much for a box if the best/most expensive product is ruined.1 product in post Smells sour23 views- The comment was made 2 daysHi and thanks for the reply 😊 I tried to claim on my pages, but unfortunately I can't do it since it's only this product and not the whole box. I can't send the box back either since I've started using some of the items and threw away something that was expired. But I hope I can exchange this product for a new one, because I'm very excited about it and a lot because of what I ordered the box for 🤩
- The post was made 2 weeksRating: 1 out of 5verified customer
Many expired products and free samples
I was looking forward to this, but how disappointed I became 😢 Versace, Filorga, Elizabeth Arden, and Anastasia are all free samples you get for free at Kicks. Elixir was produced in November 2022, so the date is approaching rapidly. I probably won't even use it up before it expires. I also actually intended to use the night eye cream I'm using now first. Elizabeth Arden, Filorga, and Anastasia have all expired a long time ago. Produced over 3 years ago. I actually love the night mask from Filorga, but it’s going in the trash since it’s expired. Same with the capsules from Elizabeth Arden. Right in the trash. I’ll probably take the chance to use the brow pencil, because I don’t think it’s harmful. Maybe just lost a bit of pigment. I found no info about the other brands on Checkfresh, so who knows, maybe they are also expired… I just have to hang in there and use things up as quickly as possible. Even though I was one of the lucky ones who got a discount code as a band-aid for the slow delivery, it’s not worth it. I regret using the discount code on a new box since I had actually canceled. But then the temptation of the box was too great anyway. If it hadn’t been for the fact that I started using the lipstick and perfumes, I probably would have returned it. I have been very satisfied with Lovables in the past, but I’m afraid this was my last… Disappointing, Lyko! I love your store, but this was disappointing.1 product in post Many expired products and free samples927 views- The user's roll: Customer service at Lyko. The comment was made 2 weeksHey Line 💌 Thank you so much for sharing your experience and for being so honest with us 💌 We completely understand that you feel disappointed 😔 It’s really unfortunate that several of the products in the box are nearing or have passed their expiration date, and that it has affected your experience. This is absolutely not how we want our customers to feel, especially when you have been so satisfied with us in the past. We take your feedback very seriously and will look into how we can avoid such situations in the future. Please feel free to contact us at customerservice@lyko.com. We greatly appreciate that you have been a loyal customer, and we hope we get the chance to provide you with a better experience next time. Thank you for your patience and honesty – it helps us get better 🌟 Have a great day ahead!2 likes
- The post was made 3 monthsRating: 2 out of 5
Gives purple-tinted brows
The pencil itself is good, but the taupe color gives me purple brows 🤭 I have fair skin with cool light blonde hair and use taupe or cool blonde/ash blonde in all brow products, but here taupe was completely wrong for me. I hope it comes in more light colors eventually, then I will try again.1 product in post Gives purple-tinted brows223 views- The user's roll: Customer service at Lyko. The comment was made 3 monthsHey Line 🌟 Thank you so much for taking the time to leave a review! So sorry to hear that the color Taupe didn’t quite work for you – we understand that it can be a bit tricky to find the perfect shade, especially when it suddenly pulls in a completely different direction than expected. We really appreciate you sharing your experience – it helps both us and other customers! We also hope that more light, cool tones will come in the future, and of course, we hope you’ll give the product another chance ✨ Thanks again for the feedback 💌 Wishing you a great day ahead!
- The post was made 3 monthsRating: 3 out of 5
Ok box, but…
Ok box with many good products, but why two dry shampoos? Wouldn't one be enough? I use very little dry shampoo, and it comes so often in boxes, so I never get to use it up. I also don't know anyone who uses it, so it just ends up sitting there. It would be more fun to get shampoo and conditioner in travel size from Amika or Maria Nila. I look forward to every single loveables box, hope the next one is free of dry shampoo 😁1 product in post Ok box, but…2305 views- The comment was made 3 monthsI can only agree! I probably have 10-12 dry shampoos. I never use them.6 likes