The user's roll: Employees at Lyko. 1 weekThe comment was made 1 week
Hi 😊
Thank you for sharing your experience with the product 💗
When it comes to complaints, we always want to make the process as smooth as possible. In many cases, it is actually not necessary to return the product if there is sufficient evidence, such as clear pictures or video 💡 What is required can vary from case to case, depending on the product and type of defect.
You are very welcome to register a complaint with us via My Pages 16 Order History 16 Complaint, and we will of course take a closer look at the case and help you further in the best possible way 🥰