Ellen
- 2 weeksRating: 2 out of 5verified customer
Not the right color?
Ordered this in the color 759L Woodberry this week and received it yesterday. Huge shock when the package was opened and the color of the lipstick really does not match the color in the pictures that 'woodberry' is advertised under. I would say it is a cool rosy lilac in color rather than the brownish tone that the pictures show. Otherwise nice and soft formula, just not at all what was expected..Translated from swedish
1 product in post Not the right color?27 views- Customer service at Lyko2 weeksHey Ellen! 🌞 Thank you for your review 💖 What a shame that the color didn't meet expectations! We know how important it is for the shade to match – especially when ordering online. It can sometimes be a bit tricky with color representation on screens depending on lighting, photo editing, and screen settings, but we truly understand your disappointment when it differs so much 😞 Thank you for still highlighting that the formula felt nice – and thank you for taking the time to leave a review! We will take your feedback into account 🙏💋 Hope the next color is a perfect match! 💄✨
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