Elin

  • 1 week
    Rating: 1 out of 5
    verified customer

    Incredibly disappointed

    Fim color, but only works for makeup for a maximum of one week before the consistency of the cream separates, and is therefore applied in a way that is anything but nice... The packaging has a weakness, so it doesn't seem like the lid holds tight unfortunately, which leads to it drying out, separating, and becoming watery/oily on the skin. In addition to not applying nicely, this unfortunately also ruins the base makeup underneath...

    Translated from norwegian

    1 product in post Incredibly disappointed
    279 views
    • Customer service at Lyko
      1 week
      Hey Elin 💌 Thank you so much for sharing your experience 💛 I’m so sorry to hear that the product didn’t meet your expectations – it shouldn’t be like that! The consistency should remain stable, and the lid should ensure that it doesn’t dry out. That it separates and affects your base is of course very frustrating. We really appreciate your feedback – it helps both us and the supplier to catch such things. If you wish, you can submit a complaint through my pages, and we will investigate it! Have a lovely day ahead! 🌸

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