I've wanted to try this for a long time, but when I bought it, I was really disappointed. It just falls off the lashes and ends up under the eye. The only positive was that it looked really nice on the lashes for the little time it was on.
The user's roll: Customer service at Lyko. 18 hoursThe comment was made 18 hours
Hey Ellie 💜
Thank you so much for your review 🙏 It's so sad that it didn't work for you, especially since you've had your eyes on it for so long ❤
Many people like this, but the results can vary depending on lash type, skin around the eyes, and what products you use underneath. Here are some tips that can sometimes help with it flaking 🤗:
- Make sure the area under your eyes is completely dry and free from cream before application
- Apply thin layers and let them dry a bit in between
- Avoid applying too close to the lash root if you easily get oily around the eyes
If you suspect there might be something wrong with your mascara, you are of course welcome to register a complaint via your account in the app, and we'll take a closer look at it 😊 Please include pictures and batch number for faster processing 💌
Have a nice day 😃🥰