This is a super good mascara. If you're not used to tubing mascaras, you'll need to learn the technique to use this one (be quicker with the application and separate the lashes before they dry). I see many comments complaining about this mascara, but I love it. It has a nice black color (not gray), gives length, keeps the lashes looking good all day, doesn't come off with anything other than warm water (warmth removes the mascara immediately when you massage your eyes), and can be built up once the layers have dried. Favorite mascara!