Emma
- The post was made 3 days
Do I need to find a new favorite dry shampoo?
Hi! In my opinion, this is the best dry shampoo out there, and I always buy it because it works well and is economical. However, I've been very dissatisfied with the last bottles I've used. When I calculate and think that about half the bottle is left, only cold air comes out without any powder. Really disappointed because this is not a cheap product. Do you know if they recently changed the formula or what it could be due to? I've started shaking the bottle a lot before use to see if that helps, but no luck. Grateful for any response!1 product in post Do I need to find a new favorite dry shampoo?49 views- The user's roll: Customer service at Lyko. The comment was made 2 hoursHi Emma 👋😊 So sad to hear, especially when it's a favorite 🤍 We have no information about any change in the content, so it sounds like it could be a mistake with those specific bottles. I recommend that you make a claim (My pages - order history - click on the order - Claim) and we will of course look into it and help you further 🕵🏼♀️ All the best!
- The post was made 8 months
Swollen and red
Hi! I bought this and started testing it once a day before bedtime. It felt nice on the skin, but when I woke up in the morning, I was swollen and dry on the eyelids. That was a week ago, so I stopped using it. I am still swollen and dry. Feels very sad. What can I do to get my eyelids back to normal? Is there any other good eye cream? I usually am not sensitive to skin products, so this is unusual.1 product in post Swollen and red3126 views- The user's roll: Customer service at Lyko. The comment was made 8 monthsHey Emma! Wow. that wasn't fun to hear. I suspect it's the retinol that you're sensitive to 💗 To reduce the redness and sensitivity around your eyes, I recommend this lovely product 👇 lyko.com/sv/la-roche-posay/la-roche-posay-toleriane-dermallergo-eyes-20-ml You can use it both morning and night and it's very gentle on the eyes ☺️ Good luck and take care!