Emma

  • The post was made 1 week

    The Cart

    😟😴 I was about to complete my purchase with discounts on this and two others. Even though I was about to finish the purchase, the prices changed when the clock struck 12. Can we solve this? 😴😣😤 I have a picture of when I was in the cart at 00 if that helps? My email is acting up, so I probably need to take this here.
    1 product in post The Cart
    169 views
    • The user's roll: Customer service at Lyko. The comment was made 1 week
      Hi Emma! 😊 Please contact our customer service so we can investigate the matter further and provide you with the best possible help! 🤍 Phone: 0281–71490 Mon–Wed 9–18 Thu–Fri 9–16 Chat: directly on the website 💬 Mon–Wed 9–20 Thu–Fri 9–16 Email: fraga@lyko.se Take care!
  • The post was made 1 week

    Perfume

    Are all the snail products from Cosrx fragrance-free? Or any haha? Please list if any are not so I know which ones to avoid. I have very reactive sensitive skin on my cheeks and around my nose. I would really like to try these before the campaign is over but I don't know which one to start with, dumb to buy all when some seem to react and some wounds and redness even seem to heal. Any tips on which product to start with? And which ones are "excessive" to combine regarding serum/dual toner and that toner in a spray bottle?
    1 product in post Perfume
    309 views
    • The user's roll: Customer service at Lyko. The comment was made 1 week
      Hello!😃 ✅ Completely fragrance-free (safe for sensitive skin) Advanced Snail 96 Mucin Power Essence Advanced Snail 92 All In One Cream Advanced Snail Radiance Dual Essence Advanced Snail Mucin Gel Cleanser Advanced Snail Peptide Eye Cream. 💧 Recommended start for reactive skin Start with Advanced Snail 96 Mucin Power Essence – gentle, fragrance-free, and hydrating. ⚖️ Avoid unnecessary overlap Choose either essence or dual essence. Choose a toner (not both spray and classic) Take care!❤️
  • The post was made 2 weeks

    Campaign

    Hey Lyko! I missed the campaign on lyko last Monday 😓 I only buy when there is a campaign. Is there a chance to participate in this anyway? 🙏 Otherwise, can I get a little hint about when the same will come again? Best regards youstyleyourstory@gmail.com
    1 product in post Campaign
    171 views
    • The user's roll: Customer service at Lyko. The comment was made 1 week
      Hey! 🌸 Thanks for reaching out, we totally understand that it’s easy to miss a campaign sometimes! 💖 Unfortunately, we can’t activate previous campaigns retroactively, but we have offers and campaigns very often, so feel free to keep an eye on our website and in the newsletter, where new favorites pop up all the time✨ A little tip: feel free to follow us on Instagram and in the Lyko app to get a hint about when the next campaign is coming! 💌 Take care!

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