The user's roll: Customer service at Lyko. 7 monthsThe comment was made 7 months
Hi Fahime 🤍
Sorry to hear that the product didn't meet your expectations ❤ White "glue residues" can often be due to applying too thick a layer or mixing the product with something else before it had time to dry.
Here are some quick tips that might help you next time: Wipe the brush and apply a thin layer on clean, dry brows. Comb through while the gel is slightly damp and let it dry completely before applying pencil or powder. If there’s already buildup, an oil-based remover can be good to get everything off and start over with thinner layers 🤗🤍
Hope the tips can be helpful, or that someone else who likes the product wants to share their best tricks 🙏
Have a nice day 💜⭐