Ebba Felicia
- 2 months
Different consistency of the formula
Do you know if Björk changed the formula of the shampoo? I got my new one today and washed my hair, but the actual formula (consistency) was completely different from what it usually is. I'm afraid mine is defective or something. It felt like it was more towards body wash consistency, and now I'm skeptical that it’s really shampoo I washed my hair with…1 product in post Different consistency of the formula870 views- Customer service at Lyko2 monthsHi Ebba Felicia 👋😊 When I look closer at this, I can't find any information about an updated formula ❤ If you suspect that there might be something wrong with the product, you are welcome to register a complaint via your order history ➡ the current order number ➡ to complain. This way, we get a chance to take a closer look at your product🕵️♀️🤍 lyko.com/en/my-pages/order-history All the best! 🌞
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