Freja

  • The post was made 5 months

    When will it be available

    Hi! When will it be back in stock?
    1 product in post When will it be available
    119 views
  • The post was made 5 months
    Rating: 1 out of 5
    verified customer

    Mister hair!

    I have tested this shampoo and noticed after 2 washes that my scalp started to itch, and eventually I noticed more hair loss than usual. Every single time I touch my hair or move it, I lose hair. I would like to make a complaint since there is nothing about this and it says the opposite in the description.
    1 product in post Mister hair!
    40 views
    • The user's roll: Customer service at Lyko. The comment was made 5 months
      Hi Freja😊 So boring to hear that the product is not as it should be. This sounds like a complaint case, so you can report this as a complaint by following these steps: 1. Log in to Your account. 2. Click on the MY PAGES icon. 3. Select Order history. 4. Click on the relevant order number for the item you wish to complain about. 5. Click on the icon COMPLAIN. 6. Fill in the quantity and complaint reason in the text box under the selected product. If you want the return slip as a letter, remember to write this in the comment field. 7. Feel free to add a picture/video that clearly shows the problem with the product. 8. Confirm by clicking SEND. You will hear from us via email!⭐
Customer service