Hege
- The post was made 3 monthsRating: 1 out of 5
Burning sensation on scalp after two uses
After two uses, the shampoo and conditioner started to sting/burn on my scalp. Lost a lot of hair and have never experienced this before.1 product in post Burning sensation on scalp after two uses1046 views- The user's roll: Customer service at Lyko. The comment was made 3 monthsHi Hege! 👋 Thank you for sharing your experience with the product 🙏 We're really sorry to hear that you experienced burning on your scalp and hair loss after use – that definitely shouldn't happen. Reactions can sometimes be individual and caused by sensitivity to an ingredient. We recommend that you stop using the products and file a complaint via My Pages so we can look into the matter together with you 🥰 Hope your scalp has calmed down now! 🤍