My pages

My PagesMy informationOrder HistoryFavoritesMonitored productsClub LykoMy bookingsEmail & Text Messages

Lyko Community

Lyko CommunityNotifications

Henrietta

  • Henrietta

    7 months
    Rating: 1 out of 5

    Too old

    Got the bottle in my Lyko advent calendar. The cap wasn't screwed on properly and some of the water had leaked out, and when I then tested the product, it really didn't smell fresh! I think it's too old.

    Translated from swedish

    1 product in post Too old
    273 views

    • Maja

      Customer service at Lyko
      7 months
      Hi Henrietta! 🤗 Oh no, that sounds unfortunate that the product leaked in the calendar 😭 In order for us to help you in the best possible way, we would like you to register a complaint through your account and the relevant order. In the complaint, you can also attach a picture of the reason for the complaint/leak. Have a really nice day! 🥰

    to leave a comment
Customer service