HeRo

  • 1 week
    Rating: 1 out of 5
    verified customer

    Two different products

    Really disappointed and a bit skeptical. I tried it in the store first to see if it sat poorly like many have written. I thought the scent was good and it still smelled on my wrist two days later. But what I got in the mail was something completely different. Sharper scent and a scent that disappears shortly after. So for me, the sample in the store and the one I got in the mail were two completely different products.

    Translated from norwegian

    1 product in post Two different products
    22 views
    • Customer service at Lyko
      1 week
      Hi HeRo 💖 Thank you so much for sharing your experience with us! It sounds frustrating when the product you receive doesn't match the sample you liked in the store. 😕 We can definitely take the product back to investigate the complaint and check if everything is as it should be. If you want to send it back, please email us at kundesenter@lyko.no, and we'll arrange a return slip for you🌸✨

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