Marit
- The post was made 4 monthsRating: 2 out of 5verified customer
Contents DO NOT include rice water, packing error???
So… the rice water was the main reason I chose to buy this advent calendar! I thought I would get it today (Dec 21), as str indicated. The disappointment was huge when it was a hairspray (which also states is in the package). The problem is that there is only one large package left. Namely the shower foam on the 24th! So my package is without the rice water, which was the whole reason I wanted the package! Super disappointed. Something must have been packed wrong! Can you send the rice water afterwards? Because this is strictly not my fault?1 product in post Contents DO NOT include rice water, packing error???106 views- The user's roll: Customer service at Lyko. The comment was made 4 monthsHi Marit 🎀 Thank you so much for sharing your experience 🌸 So sorry to hear that the rice water was missing from the calendar – we totally understand that it was disappointing, especially since it was the main reason you chose this! 💖 In order for us to sort this out for you, we ask that you send an email to customerservice@lyko.com, and we will arrange for the rice water to be sent to you. Have a lovely day ahead ✨