Hi Minea,
Thank you for your review!
I’m really sorry to hear about what happened 🩷
Every skin is unique, so it can react differently to different products. The skin can also react differently in various life situations, such as during stress or hormonal changes.
The ingredients of the products and their combinations can also affect how the skin reacts. For example, someone may be allergic to a certain ingredient or combination, or they may cause other skin irritation. 😞💕
When choosing products, it is definitely important to pay attention to how your own skin reacts to them. If unpleasant reactions are observed, we recommend stopping the use of the product immediately and, if necessary, tracking down which ingredient and/or characteristic the reaction may have originated from. 🤔
Please reach out to our customer service if we can be of any further assistance!
Have a lovely day 💛✨