Maria

  • 4 months
    Rating: 1 out of 5
    verified customer

    Smells terrible!

    I read comments about a good product and positive reviews regarding the scent. I don't know if there's something wrong with my shampoo, but after washing my hair with it for the first time, I am very disappointed! It smells far from good as it smells like vomit!! 🤮 Luckily, the conditioner was more scent-neutral, so the smell was at least not there after many rounds of rinsing and conditioning. Now I have the rest of a whole liter left that I will probably pour out because I can't stand using it! Anyone else experienced the shampoo like this or could there be something wrong with my shampoo?

    Translated from swedish

    1 product in post Smells terrible!
    793 views
    • Customer service at Lyko
      4 months
      Hi Maria! 👋 That sounds a bit strange since you say the shampoo smells like vomit 🤔 Please register a complaint via My Pages - Order History - Claim, so we can help you look into it and get back to you via email. You can also upload a picture of the batch on the bottle there ✨ Have a great day 🌞

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