ivy
- The post was made 1 monthRating: 2 out of 5
bummer
I ordered this a while ago and it came broken, so they kindly sent a replacement, but after a couple of weeks, the replacement broke as well. I did like it when I used it, so it's a shame that its so fragile.1 product in post bummer75 views- The user's roll: Customer service at Lyko. The comment was made 1 monthHi Ivy💛 Oh no — I’m really sorry to hear that 🙈💖 Especially since you actually liked the product when it worked. I completely understand how disappointing it must feel when the replacement also breaks after just a couple of weeks. That definitely shouldn’t happen, and we’d like to look into this further for you. Please register a new complaint through your account and describe what happened to this one as well, and we’ll help you from there ✨ Thank you for taking the time to share your experience 🤍 We truly want you to be able to enjoy your products without any hassle 🩷