I don't understand what I'm doing wrong, I'm doing as it says and my color isn't transparent like others say theirs is? And literally nothing happens when I have it on. I tried to wear it longer but nothing happened? What could it be??
The user's roll: Customer service at Lyko. 5 daysThe comment was made 5 days
Hey! 💕
That sounds frustrating, Schwarzkopf's Brow Tint should become transparent/gellike when it starts to work, but if yours doesn't change at all, it could indicate that the mixture hasn't been activated properly.
Here are some common reasons:
Incorrect mixing ratio – the product must be mixed thoroughly (color cream + activator in the right amount).
Too low temperature or humidity – if the room is cold, the reaction may take longer.
Expired product – if it is older, it may have lost effectiveness.
Too short application time – some need to leave it on a bit longer, but max according to the instructions.
Feel free to try again with a carefully measured mixture, stir until it is completely smooth, and see if the color then starts to change!😍💗
Take care and good luck!💗