Johanna
- The post was made 1 weekRating: 1 out of 5verified customer
The smell, and the stickiness?
Hi, I have just bought and started testing this product as it has received such good reviews. But I find it difficult, even when I use very little of the product, I feel it leaves a sticky film on the skin which makes it hard to then apply serum and regular face cream. The makeup doesn’t sit well at all when I add this toner to my routine. I think the skin becomes shiny in a bad way rather than a fresh “glowy” way. Am I using the product wrong? The only thing I have changed in my routine is that I have added the toner. Besides that, I wonder if the product is supposed to smell like sour milk, or if there is something wrong with it?1 product in post The smell, and the stickiness?250 views- The user's roll: Customer service at Lyko. The comment was made 4 daysHi Johanna 🤍 Thank you for reaching out 😊 We would be happy to take a closer look at this ❤ Please feel free to get back to us via email with a description of your entire skincare routine, preferably which products you use and in what order. It would also be very helpful if you could send a short video showing the product you received and preferably how you apply it 📸 Then we can take a closer look at this and try to figure out what might be causing you to experience the product this way 😊 We look forward to hearing from you! 🌸 Have a great day 🥰🌻