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Josefin

  • Josefin

    5 months
    Rating: 1 out of 5
    verified customer

    Impossible to open

    Just received my order with this, unopened bottle and it is unfortunately completely impossible to open. Neither I, my boyfriend, nor my dad can open it, so I conclude that some glue must have leaked out. Super disappointed, didn't even get to test the product.

    Translated from swedish

    1 product in post Impossible to open
    232 views

    • Tilda

      Customer service at Lyko
      4 months
      Hi Josefin! 💕 Thank you for reaching out – we really understand how frustrating it must be not to even be able to test the product! It sounds like something may have gone wrong during production 🙈💛 We would love to help you further! Please register a complaint via our website under My Pages, and we will look into a solution and make sure you get help with this 💌 Take care 🤍

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