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Julie

  • Julie

    The post was made 6 days
    Rating: 2 out of 5
    verified customer

    Missing item

    I bought two of this product, only received one. Customer service was quick to send me a new product - though to a pickup box on their initiative. Unfortunately, it took me five hours to get the package when it arrived, and the item was then frozen. As I see it, I paid double the price for one bottle of serum - since Lyko takes no responsibility for this mess.
    1 product in post Missing item
    88 views

    • Natalie

      The user's roll: Farmaceut på Lyko. The comment was made 6 days
      Hi Julie😊 How sad that it has come to this, it was definitely not the intention. Please go under your order history and order and follow the instructions for complaints, the right department will surely help you further in the best way. Wishing you a super nice day💫
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