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Kaila

  • Kaila

    The post was made 1 week
    Rating: 1 out of 5
    verified customer

    The charger doesn't work

    I have tried everything recommended, but nothing helps. It charges so it works for a maximum of 10 seconds, but then it turns off/runs out of power. I have tried charging it for several hours but get exactly the same result.
    1 product in post The charger doesn't work
    9 views

    • Sofia

      The user's roll: Lyko Creator. The comment was made 1 week
      Hi Kaila! 👋🏼😊 That doesn't sound good! If you suspect there is something wrong with the product, you can register a complaint on your account so our complaints department can take a closer look. Go to lyko.com/sv or use our app and follow the steps below 👇🏼 1. Log in to your account 2. Click on the MY PAGES icon 3. Then select Order History (lyko.com/sv/mina-sidor/orderhistorik) 4. Click on the relevant order number for the items you want to complain about 5. Click on the COMPLAIN icon 6. Fill in the quantity and reason for complaint in the text field under the selected product (To speed up the complaint handling, you can upload a picture) 7. Choose from the dropdown menu how you want to be compensated for an approved complaint 8. Confirm by clicking SEND (You will receive feedback by email 💌) Have a nice day ☀️