My pages

My PagesMy informationOrder HistoryFavoritesMonitored productsClub LykoMy bookingsEmail & Text Messages

Lyko Community

Lyko CommunityNotifications

Karin

  • Karin

    2 months

    Samples?

    Hi! Is this available in-store or is it possible to order samples? Best, Karin
    1 product in post Samples?
    69 views

    • Evelina

      Customer service at Lyko
      2 months
      Hi Karin 😊👋 We sell this foundation online only, typically ❤ We don't have any samples at the moment, but I'm keeping my fingers crossed that some will show up later. All the best!
    to leave a comment

  • Karin

    4 months

    Samples?

    Hi! I previously ordered this foundation (which is amazing!) but I forgot which shade I used to have. Is there a possibility to order smaller samples? Best, Karin
    1 product in post Samples?
    110 views

    • Karin

      3 months
      This unfortunately doesn't seem to be in store 😔
    to leave a comment

  • Karin

    4 months
    Rating: 1 out of 5
    verified customer

    Not cold

    The hair didn't turn cold but brown-warm :( I've tried several other shades that are cold, but this one wasn't, at least on my hair.
    1 product in post Not cold
    350 views

    • Annica

      Customer service at Lyko
      4 months
      Hey Karin! 🥰 There could be several reasons why the desired result wasn't achieved with this one, such as underlying pigments, previous color treatments, or that this one might have had a harder time neutralizing warm pigments. If you want help looking into what has happened here, you can email our hairdressers at frisoren@lyko.com 📧, and they can assist. Otherwise, I hope you can fall back on another color that you have used before and that you think has given the desired cool result 💖
    to leave a comment
Customer service