The user's roll: Customer service at Lyko. 6 monthsThe comment was made 6 months
Hey Karianne đ
Thank you so much for sharing your honest feedback with us â itâs so important for us to hear, even though itâs sad to read that youâve had such a bad experience with the product. đ
It shouldnât be the case that the product is completely colorless or feels dry â especially not twice. There may have been something wrong with the batch you received. Weâd love to take a closer look at this for you!
Please send us an email at customerservice@lyko.com with a bit more info and a picture of the product, and weâll find a good solution for youđ
Wishing you a great day ahead!đ