Lina
- 2 months
Complaint?
I bought this for my mom as a Mother's Day gift after we saw a video on TikTok showing how incredibly effective it is supposed to be. However, my mom became super red from it. It also looked like her skin became super dry and white from it. It looked like we smeared her with zinc paste under her eyes! I regret not taking a picture for this post. I want to add that we were sparing when we applied it. Is this a common reaction or could the product have expired?Translated from swedish
1 product in post Complaint?1181 views- Customer service at Lyko2 monthsHey Lina! ☺️ This is a product that it's super important to apply in the right way. It should be applied on clean, dry skin. Take a small amount and apply a thin layer with your fingertip under the eyes. Keep your face completely still for about 5 minutes while the product works. If white residues are visible, you can gently dab them away with a bit of moisture. Regarding her becoming dry, she might need an eye cream with more moisture in it 🤍 Fingers crossed that you get it to work! All the best 🤗
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