Hey hey
Thank you so much for your feedback, this is great for us to take with us moving forward
It's so incredibly sad to hear that the product didn't meet your expectations! This product contains a number of fats that can clog pores for combination/oily skin, and it contains a number of ingredients that can dry out sensitive/dry skin. Here it may be that the product is not suitable for your skin type or skin condition, so it's important to find products that work for you and your skin
Wishing you a great day ahead