O.

  • The post was made 8 hours
    Rating: 4 out of 5
    verified customer

    Lovables

    I am a big fan of Lovables, because you can actually try new stuff at a good price. But feelings about this edition are a bit mixed. It has two products for spf protection, but you really need one. Then E vitamin mask says that it helps to improve action of vitamin c - so it would make sense to put in something with vitamin c, to give to a customer the full experience. However i liked tonic for hair, and face mist - this are always populäre. Masks are also good, but they are not expensive. Three products are tester sizes, which are good for travelling, but of course it would be better to have more of the full size products. And this mascara - you can remove it only with oil based liquid, maybe it was worth to put it in, again - to give the full experience. It is good when products are connected to each other and can be combined. I still put the good betyg, because I want to have more of the Lyko lovables editions. But please, think about how to improve it, so we - you customers and supportes are not disappointed! Thank you!
    1 product in post Lovables
    348 views
  • The post was made 7 months
    Rating: 2 out of 5
    verified customer

    Lovables

    Always loved these Lovables boxes, they always give a chance to test new products at a good price. But need to say that this box disappointed, not much of a real size products, only travel sizes. Not recommend it. Looking forward to a new addition, with interesting products.
    1 product in post Lovables
    723 views
    • The user's roll: Farmaceut på Lyko. The comment was made 7 months
      Hello O.😊 Thank you so much for your honest feedback – we truly appreciate you taking the time to share your thoughts🤍 We’re really glad to hear that you've enjoyed our Lovables boxes in the past and see the value in discovering new products through them. We're sorry to hear that this particular edition didn’t meet your expectations in terms of product sizes. Your comments are important to us - we’re always working on improving our selections and hope that the next edition will bring back the excitement and value you've come to expect. Wishing you a great day🌞
      1 likes
  • The post was made 1 years
    Rating: 1 out of 5

    Such a bad business planning

    Why can't you, as a business, plan sales in advance? If there is a big demand, and you see that the product is being sold so fast - so why don't you offer more? Such a disappointment, you need to change the people who are responsible for the business planning. People want to buy - there is a demand, just give them goods. We are ready to exchange them for our money.
    1 product in post Such a bad business planning
    1629 views
    • The user's roll: Customer service at Lyko. The comment was made 1 years
      Wow, that went fast! SWISH – and Lovables Beauty Hot Shots was completely sold out! 🚀💨 A true SUCCESS! This box was available in a limited edition (around 1,400 units), and when it launched, over 5,000 eager shoppers were ready at the digital starting line! The high demand caused the site to temporarily lag for some, but the box still sold out at record speed. I totally understand that it’s frustrating if you were there on time but still missed out. But stay tuned – more exciting launches are coming soon! 💖
      1 likes
Customer service