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Magga

  • Magga

    1 month
    Rating: 1 out of 5
    verified customer

    Without packing

    When i opened the package it was just the product in it . No packing no manual nothing just the tube . Unsure about the quality…. Poor packaging…
    1 product in post Without packing
    2076 views

    • Annica

      Customer service at Lyko
      1 month
      Hello Magga! To reduce our environmental impact, we try to use as little packing material as possible for products that are not fragile 🌱 It is part of our sustainability work – smarter packing for a greener future! I hope you will find the product itself worth more than one star if you have tried it 💖 If you have any questions about the transport you are welcome to write to us at fraga@lyko.com 📧
    to leave a comment

  • Magga

    1 month
    Rating: 1 out of 5
    verified customer

    Unsure about the quality

    I received the product early in the morning . Opened it , then the serum was in the packet without its manual and the dropper was in it . While borde I ordered the dropper wasn’t in it and it had a manual to . It just looked like some had this before me . Now a Lillie abit worried about the quality if it is of a good quality or a fake one
    1 product in post Unsure about the quality
    1304 views

    • Annica

      Customer service at Lyko
      1 month
      Hello Magga 🥰 We have no fake products but if you don´t have got a fresh product you can make a complaint at your account by us and search for the right ordernumber, then press Complaint. We will then reach out to you by mail 📧 Have a great day 🌸
    to leave a comment
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