Took it with me on a trip. I have short hair, but still, no matter how much time I spent trying to straighten my hair, it didn't straighten like a regular straightener does. It was stressful and frustrating. Should have brought my regular straightener. If it were possible, I would like to return it.
The user's roll: Customer service at Lyko. 3 daysThe comment was made 3 days
Hi Maria Dua 💕
Thank you so much for sharing your experience. We completely understand that it felt both stressful and frustrating when the result wasn’t what you’re used to, especially while you were traveling.
This straightener can give a different result than some traditional models, depending on temperature, technique, and hair type. Sometimes it may also require a slightly different styling technique to achieve the desired result.
Since the product has been used, we unfortunately cannot offer a return in this case. If you have questions about how to achieve the best possible result with it, you are more than welcome to contact us – we are happy to help you with tips and advice 💕