Meja

  • The post was made 2 days
    Rating: 2 out of 5
    verified customer

    Changed for the worse

    I thought it was really good, especially with Lenoite's mascara to use on the tips. But now I bought it again here since I was really satisfied last time, but now it's not the same at all. The lashes fall and the consistency is much "softer" than before.
    1 product in post Changed for the worse
    38 views
    • The user's roll: Customer service at Lyko. The comment was made 2 days
      Hi Maja 😊 Thank you for sharing! I really understand that it feels disappointing when you were so happy with the mascara before, and that the new one now feels much wetter and makes the lashes lose their curl. If you suspect it might be a manufacturing defect, you are of course warmly welcome to contact us with a short video, and we will gladly take a closer look at it 🤍 Have a great day! 🌻🤍