Andrea
- The post was made 3 daysRating: 1 out of 5verified customer
Defective product
Unfortunately, I received a defective product, none of the accessories would attach to the hairdryer. I found out afterwards that this is a known issue with the product, and I regret not doing research beforehand. It also took a whole two months before the refund was even processed. Otherwise, I have been very satisfied with Lyko, but I personally will not buy anything other than cosmetics going forward.1 product in post Defective product102 views- The user's roll: Customer service at Lyko. The comment was made 2 daysHi Andrea! 😊 Thank you for sharing your experience 💛 It’s really sad that you received a defective product and that the refund took a long time – that’s not how it should be experienced. We will take your feedback with us to improve in the future. Thank you so much for taking the time to leave a review. We hope we get the chance to give you a better experience next time 🌸