Emelie
- The post was made 1 weekRating: 1 out of 5verified customer
High expectations
Had high expectations for this product but when I first got it out of the packaging it was just like water, then it turned into some brown sludge after I shook the packaging and it feels like there is just water and air in it. It doesn’t really become a mousse as stated in the description and it’s not economical either. And it smells really bad! Won’t be buying again.1 product in post High expectations22 views- The user's roll: Customer service at Lyko. The comment was made 1 weekHi 💕 Thank you for sharing your experience 😊 It really sounds like the product did not meet your expectations at all, especially since both the texture and feel differed from the description. Thank you for taking the time to leave such detailed feedback – it is appreciated by both us and other customers ✨ Try shaking the product so it mixes inside the tube and try again. If you suspect there might be something wrong with the product, you are warmly welcome to register a complaint via My Pages or the app, and we will gladly take a closer look at it 💛